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When emailing, please include:
- your phone number
- your location (postcode, country), and
- as much detail as possible about your requirements.
We need these details so we can assist you effectively.
Phone: +61 2 9481 7420
Fax: +61 2 9481 7267
Office hours 8.30am – 5pm Mon-Fri (Sydney time)
Unit 45, 7 Sefton Rd,
Thornleigh NSW 2120 AUSTRALIA
PO Box 450, Pennant Hills
NSW 1715 AUSTRALIA
Send us a message
Note about spam filtering
We employ state-of-the-art spam filtering in our email system. However, despite our best efforts to reduce false detections, occasionally genuine emails get classified by our system as spam and we do not see them.
To minimise the chance of your email being rejected by the spam filter, please write as much detail as you can about your requirements, and include the product name, part number, description etc.
If you do not receive a reply to your email within 2 days, please call us, or send another email with different text in it – please do not copy the original email otherwise chances are it will be rejected again.
We are based in Sydney, Australia. Note that overseas freight on large or heavy items can be expensive. Please tell us which country you are in when emailing quote requests.
We use FedEx, UPS and TNT for overseas air freight.
For international orders, we normally require payment before delivery by Telegraphic Transfer. Credit cards are only accepted under limited circumstances.