Support

Esis provides comprehensive after-sales support for the products that we sell.

Calibration

Several of the products that we sell (e.g. data loggers, sensors, instruments) need to be calibrated on a regular basis to ensure that they remain within the manufacturer's specifications. Esis offers the following options for calibration of temperature and humidity instruments, sensors and data loggers:

  • Calibration certificates from a NATA Accredited laboratory
  • Calibration certificates traceable to national standards (lower cost, not NATA accredited)

The calibration can be done at any number of temperature and/or humidity points, to suit your needs. Please see the following paper for a comprehensive background on calibration and NATA accreditation: Topics in Metrology by Martin Turner

In addition, we also arrange calibration of other sensors and instruments, including electrical inputs to data loggers, most weather sensors, etc. Please enquire for more information.

Product Issues

If you are experiencing difficulties with your product, please contact us on:

Phone +61 2 9481 7420

Email (JavaScript required)

When emailing, please include your phone number, and as much detail as possible about your issue, so we can assist you as efficiently as possible.

Alternatively you can access the manufacturer's support and download pages as per the links below.

Manufacturer support links

ADAM Modules - Advantech (Taiwan)

Advantech (Taiwan)

Atdec (Australia)

Cleware (Germany)

Datataker (Australia)

Eutech Instruments

Falcom (Germany)

Fourier Systems (Israel)

iBase (Taiwan)

IEI (Taiwan)

Jacarta (UK)

Monitor Sensors (Australia)

Panasonic Toughbook (Japan/Australia)

Remmon (Israel)

Quatech (USA)

Sunix (Taiwan)

Testo (Germany)

Vaisala (Finland)

Computer Products

Communication Products

Measurement Products

Lab Products

 

Returns Policy

Many of our products may be returned for credit/refund. Returns Policy »

Returning faulty goods

All faulty goods returned must be approved first, and given an RMA number. Please contact us for more details.

Free Phone Consultation!

Call Now: +61 2 9481 7420

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