Delgaz Grid field operators repair and maintain thousands of kilometres of gas and electrical networks in Romania. The company’s mobile gas leak detection labs must have a way to communicate real-time information remotely, while on-site maintenance for electricity smart meters requires QR code scanning to determine necessary repairs.
Getac’s F110 tablets provide a reliable and powerful custom solution to meet Delgaz’s requirements.
The benefits of Getac’s F110 tablets
Getac’s F110 tablets integrate perfectly into Delgaz Grid’s everyday operations. Delgaz is part of the E.ON Romania group, the first integrated distributor of electricity and natural gas in the country. It operates a 24,000km natural gas network and an 83,000km electricity network, serving about three million customers in total.
The tablets are built rugged to withstand occupational drop hazards and hold up in the heat, cold, snow and rain. Built-in barcode scanning and GPS capabilities allow for seamless operations, with no additional hardware needed.
Getac devices meet the challenges faced by Delgaz operators, while delivering high performance and endurance. With the F110 tablets, operators have the freedom to resolve issues quickly and efficiently, leading to high customer satisfaction.
According to Delgaz Grid, a low replacement rate, a good quality/price ratio and fast customer service make Getac a valuable provider.
“In our aim to distribute energy and increase the level of satisfaction of our customers, at Delgaz, we pioneer the use of digitalisation of every link of the chain,” Delgaz Grid IT Manager Florin Mariucam said.
“With Getac F110 tablets, we go a step further in this process by facilitating our field operators with real-time information, which is translated into faster response and repair, and, thus, a happier customer.”
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Article courtesy of Getac.
