The fully rugged Getac K120 tablet delivers more power, more connectivity and more versatility than ever before. With an attachable full-size backlit keyboard and a wide variety of straps and handles, a 12.5-inch FHD LumiBond® 2.0 screen, and the latest-generation processing power and connectivity, the K120 is perfectly adapted for field technician teams.
Based in Rochester Indiana, RTC Fiber Communications provides wireless internet and fibre optic telecommunications solutions to residents and businesses in Fulton County. The company required a rugged tablet solution, and rolled out the K120 to its field technicians.
The challenge
Due to operational inefficiencies, it was imperative for RTC Fiber Communications’ team of field technicians to transition from traditional pen-and-paper to a streamlined, digital method of project pricing, ordering and time tracking.
After the initial roll-out of commercially available tablets, and the number of device failures that quickly followed, it became clear to the RTC team that a rugged solution was required for their daily duties.
The solution
Equipped with Getac K120 rugged tablets, the RTC team of technicians are now able to streamline their service operations and installation processes, resulting in improved internal efficiencies and enhanced capabilities when it comes to servicing their customer base.
“Outside of providing a rugged solution at a competitive cost, it was the Getac team’s commitment to superior service and our experience working with the team that exceeded expectations and ultimately solidified our decision to roll out K120 devices,” said RTC Fiber Communications CFO Tyson Kalischuk.
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Article courtesy of Getac.
