German tea manufacturer the Teekanne Group relies on Getac solutions to ensure a smooth production process. Robust laptops purchased from Getac 14 years ago are still in daily use!
Based in Düsseldorf, Teekanne is a traditional family-run company that has been manufacturing tea bags for the global market since 1954. The company manufactures up to 3.2 billion tea bags a year.
Teekanne has been using Getac S400 laptops since 2009. The extensive range of interfaces and high compatibility for controlling older software and machines were significant factors in the choice of the S400, along with its high reliability and durability for use in production, maintenance, repair and logistics.
The benefits Getac delivers
The Getac S400 and the successor model S410, have proven themselves at Teekanne. The production machines – even systems with different serial interfaces – can be controlled and connected securely, which ensures smooth processes without unnecessarily expensive machine stops. The Getac laptops support predictive maintenance, machine servicing, troubleshooting and programming. Maintenance can be planned rationally, helping to reduce costs.
Due to the high performance and reliability of Getac laptops, Teekanne benefits from smooth operations and full utilisation of its valuable production capacity, even on older machines. This helps reduce costs and ensure customer satisfaction.
The robust design, solid flip-up mechanism, and user-friendly display of the S400 and S410 laptops guarantee stable, trouble-free operations, even after more than a decade in environments with ubiquitous tea dust, after-drops, shocks and vibration.
“We know from experience that consumer laptops don’t last long; quality has its price – and after 14 years, we can see that the investment in the robust Getac laptop has more than paid off,” says Mehmet Agar from Teekanne.
“The devices still look like new today, and the introduction of the even lighter S410 further supports us in optimising processes. Our older special systems can be controlled perfectly with it and continue to be integrated into the production processes without restrictions.”
Eric Yeh, Managing Director at Getac, says: “The long-standing use of Getac laptops at Teekanne is an impressive example of the durability, reliability and high robustness of our products. With the variety of interfaces, even the older but particularly production-relevant to Teekanne special plants can continue to operate without any problems. That’s what I call real sustainability!”
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Article courtesy of Getac.
