Managing digital signage in public spaces can be challenging, especially at key facilities like airports. Pop-up windows appear unexpectedly and interrupt work flows. Frozen screens can be caused by software bugs, hardware problems and overheating. Blue screens of death (BSoD) indicate serious system errors and often result in data loss or worse.
Advantech’s DeviceOn anomaly detection tool is a cloud-based device management solution that enhances flight information display systems (FIDS) by providing real-time device monitoring, troubleshooting and over-the-air (OTA) software and firmware updates.
DeviceOn in action at airport in China
A major airport in China has deployed a new FIDS solution developed by Advantech to deliver instant broadcasts to passengers. The customer chose Advantech’s DS-370, DS-980, and DS-081 solutions. The system uses Intel® Core™ processors in unison with Advantech’s DeviceOn to manage IT assets and reduce total cost of ownership (TCO). Using DeviceOn reduces the time and manpower needed to manage the complex application of thousands of display screens. According to the customer, DeviceOn enables remote management capabilities that enhance customer experiences and efficiency.
Most importantly, DeviceOn’s built-in AI-powered anomaly detection feature helps minimise the problems caused by pop-up windows, frozen screens and other playback errors, ensuring smooth operation and preventing public communication problems.
DeviceOn is capable of detecting and documenting abnormal situations and notifying relevant personnel quickly. Should a digital signage player crash or stop responding, an auto system recovery function is triggered and operation resumes as fast as possible.
In addition, airport IT managers can use DeviceOn anomaly detection to lock volume control, USB, LVDS screen brightness and prevent unauthorised access. These Windows Lockdown features can be applied to groups of computers at once via DeviceOn batch operations.
At ESIS Industrial Electronics, we offer a range of solutions to meet your industrial user interface needs. Whether you require a rugged, high-quality display, a powerful integrated computing platform or a programmable interface for direct PLC integration, we have the right equipment to ensure your operations run smoothly and efficiently.
For more information, visit www.esis.com.au or contact our team to discuss your specific requirements.
Article courtesy of Advantech.
