Police departments in Blair County, Philadelphia, needed in-car fixed-mounted computing technology to ensure officers could access data from a new computer aided dispatch (CAD) system in real-time, while remaining safe during high-speed interactions.
Getac provided the solution.
The challenge
There are 15 police departments within Blair County. The previous in-car information solution used by the departments needed to be refreshed. It was outdated and not compatible with the upgraded CAD system.
The previous CAD used a wireless mesh system. It was only reliable if police cars were within the geographical range of an antenna. The most significant challenge officers faced was data transference. A cruiser moving at 60 miles an hour was not always able to successfully receive essential data because it was dependent on the level and speed of the switches. The closer a police cruiser to the antenna, the stronger the signal. The farther away from the antenna, the weaker the signal.
The solution
Once the CAD system upgrades were underway, the police departments decided to do a county-wide computer configuration utilising one solution provider. This would ensure that all departments were equipped to maximise the benefits of the new CAD system, and would have access to real-time data and ROI. Each chief in the county agreed to the type of solution, and began evaluating their specific computing and mounting needs. The chosen vendor needed to be able to meet all these varied requirements.
The Altoona Police Department took point on the search for a solution, conducting thorough research and looking at multiple vendors, Getac’s F110 and S410 were the solution of choice for Blair County’s 15 departments and 64 police cruisers. Getac’s industry-leading B2B warranty, ruggedness, mil-spec + IP ratings, configurable options, engineering capabilities, service and support were the deciding factors.
The outcome
The departments have seen improved efficiency using Getac’s F110 and S410. Officers no longer need to go back to the station to do paperwork. They can do it from the car immediately after an incident, instead of relying on scribbled notes and memory.
Officers are now more visible in public because they spend less time at the station and more time on enforcement-related activities, promoting a greater sense of safety within the community.
- Each department in the county now has access to real-time in-car information from the CAD system.
- Some departments have also deployed TraCS Software, which handles ticketing, crash management reporting, and licence plate recognition.
- They have moved from paper citations to digital citations and have printers installed, which maximises productivity and efficiency.
Getac’s system architect worked very closely with the police IT department on the roll-out. Beyond product reliability, this differentiates Getac’s service and support from competitors. The system architect was instrumental in helping the department ensure the barcode reader could communicate with TraCS software. The failure rate is less than 1%.
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Article courtesy of Getac.
Police departments in Blair County, Philadelphia, needed in-car fixed-mounted computing technology to ensure officers could access data from a new computer aided dispatch (CAD) system in real-time, while remaining safe during high-speed interactions.
Getac provided the solution.
